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Educate existing customers and prospects as to why your
product or service is better than others or simply why they should use your product or
service. This can be done through seminars, ads or direct mail, newsletters or even
special promotional videos, booklets or reports. I know an attorney who has written a very
informative booklet on car liability insurance premiums and what you should and should not
carry in case you are in an accident. He gives the booklet away for free to educate people
with no strings attached. Guess who they and their friends call when they need an attorney
who is an expert in that field? He is educating them about the industry, giving them value
and proving that he is an expert on the subject. His business BOOMS. Learn to use objections as selling points in your marketing by educating people. For
instance, if you are the highest priced in town, explain why. The highest priced
photographer in a major city explains that he customizes wedding photos more than any
other photographer with a series of black and white and color shots. He shows prospects
his unique and brilliant portfolio. It includes photos of wedding couples leaving their
ceremony, in the limo and arriving at the reception that are artistically magnificent.
This photographer immediately tells his potential clients that he will save them the
trouble of price shopping. He tells them up front that he is the most expensive in town.
He makes this routine objection into a selling point by positioning himself in his
marketing and face-to-face sales as the "rolls royce" of photographers. He has
more business than he can handle all because he is honest with his prospects and
educates them from the beginning.
In some cases, your industry might have a unique selling point that the general public
does not know about. Be the first to educate people about this interesting process of
preparing or manufacturing your product or service and you can gain the advantage of a
"preemptive marketing strike". This truly uses the power of educating your
prospects because the perception is that you are the only one using the process. By being
the first to tell prospects about unique processes in your industry that insure quality,
you can position yourself as the best, most service oriented company in your area of
business.
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